{"id":12205,"date":"2013-10-13T07:00:38","date_gmt":"2013-10-13T11:00:38","guid":{"rendered":"http:\/\/blogs.northcountrypublicradio.org\/inbox\/?p=12205"},"modified":"2013-10-11T13:10:16","modified_gmt":"2013-10-11T17:10:16","slug":"youve-got-the-wrong-guy","status":"publish","type":"post","link":"https:\/\/blogs.northcountrypublicradio.org\/inbox\/2013\/10\/13\/youve-got-the-wrong-guy\/","title":{"rendered":"You’ve got the wrong guy…"},"content":{"rendered":"
\"The<\/a>

The wrong (and wronged) guy tweets back. Image: screen shot of tweet from @rogers<\/p><\/div>\n

This past Wednesday one of Canada’s biggest provider of cell phone service, Rogers, experienced a glitch that lead to a service outage of several hours for millions of customer<\/a>s. Needless to say, those cut-off customer were not happy.<\/p>\n

Some of them took to Twitter to express their frustration. That was when a self-identified “Aussie living in Brooklyn” discovered the downside of having a Twitter handle: Glenn Rogers @rogers<\/a>.<\/p>\n

People did their share of venting, read more from CBC here<\/a>.<\/p>\n

Tweets from the corporate Rogers suggest the trouble began at 6:40 pm. By 7:58 pm here’s what the human @rogers had to say:<\/p>\n

The wrath of a thousand Canadians is a mighty sight. #rogersoutage<\/b><\/a><\/p><\/blockquote>\n

Glenn Rogers seems to have taken it with good humor and picked up some defenders along the way:<\/p>\n

Hey internets, @rogers<\/b><\/a> <— is a guy, not the twitter account for Rogers cable. Vent your frustrations elsewhere. >_> #thepoorguy<\/b><\/a><\/p><\/blockquote>\n

Here’s Glenn Roger’sresponse to it all once the furor subsided:<\/p>\n

Thanks for all the kind tweets Canada. May they never take your phone or internet from you again. #<\/s>rogersoutage<\/b><\/a><\/p><\/blockquote>\n

It’s easy to detest companies like Rogers, as the hated cable company – or the idiots who leave you on hold for eternity when calling about a problem. But cases of mistaken identity or phone numbers that are a little too similar can happen to almost anyone.<\/p>\n

I am told there’s a poor soul out there who had a number one digit off from NCPR’s old pledge-drive phone number who probably hated that time of year more than anyone. Sorry about that, eh?<\/p>\n","protected":false},"excerpt":{"rendered":"

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